Open Ticket Request System (OTRS) 6.0.26 Community Edition

CPE Details

Open Ticket Request System (OTRS) 6.0.26 Community Edition
otrs
otrs
6.0.26
2020-03-31
17h05 +00:00
2020-03-31
17h05 +00:00
CPE NVD
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CPE Name: cpe:2.3:a:otrs:otrs:6.0.26:*:*:*:community:*:*:*

Informations

Vendor

otrs

Product

otrs

Version

6.0.26

Software Edition

community

Related CVE

Open and find in CVE List

CVE ID Published Description Score Severity
CVE-2023-5421 2023-10-16 08h10 +00:00 An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
5.5
Medium
CVE-2023-38059 2023-10-16 08h10 +00:00 The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
5.3
Medium
CVE-2023-5422 2023-10-16 08h10 +00:00 The functions to fetch e-mail via POP3 or IMAP as well as sending e-mail via SMTP use OpenSSL for static SSL or TLS based communication. As the SSL_get_verify_result() function is not used the certificated is trusted always and it can not be ensured that the certificate satisfies all necessary security requirements. This could allow an attacker to use an invalid certificate to claim to be a trusted host, use expired certificates, or conduct other attacks that could be detected if the certificate is properly validated. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
9.1
Critical
CVE-2023-38060 2023-07-24 08h28 +00:00 Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType header of the attachment.  This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
8.8
High
CVE-2023-38056 2023-07-24 08h27 +00:00 Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
7.2
High
CVE-2023-1250 2023-03-20 08h20 +00:00 Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Local Execution of Code. When creating/importing an ACL it was possible to inject code that gets executed via manipulated comments and ACL-names This issue affects OTRS: from 7.0.X before 7.0.42, from 8.0.X before 8.0.31; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
7.8
High
CVE-2023-1248 2023-03-20 08h19 +00:00 Improper Input Validation vulnerability in OTRS AG OTRS (Ticket Actions modules), OTRS AG ((OTRS)) Community Edition (Ticket Actions modules) allows Cross-Site Scripting (XSS).This issue affects OTRS: from 7.0.X before 7.0.42; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
6.1
Medium
CVE-2022-4427 2022-12-19 08h09 +00:00 Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via TicketSearch Webservice This issue affects OTRS: from 7.0.1 before 7.0.40 Patch 1, from 8.0.1 before 8.0.28 Patch 1; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
9.8
Critical
CVE-2022-39052 2022-10-17 08h55 +00:00 An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system
7.5
High
CVE-2022-39051 2022-09-05 06h40 +00:00 Attacker might be able to execute malicious Perl code in the Template toolkit, by having the admin installing an unverified 3th party package
8.8
High
CVE-2022-39050 2022-09-05 06h40 +00:00 An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap
4.8
Medium
CVE-2022-39049 2022-09-05 06h40 +00:00 An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS.
4.8
Medium
CVE-2021-36100 2022-03-21 09h15 +00:00 Specially crafted string in OTRS system configuration can allow the execution of any system command.
8.8
High
CVE-2021-36096 2021-09-06 14h50 +00:00 Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.
5.2
Medium
CVE-2021-36095 2021-09-06 13h15 +00:00 Malicious attacker is able to find out valid user logins by using the "lost password" feature. This issue affects: OTRS AG ((OTRS)) Community Edition version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions.
5.3
Medium
CVE-2021-36094 2021-09-06 13h15 +00:00 It's possible to craft a request for appointment edit screen, which could lead to the XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions.
5.7
Medium
CVE-2021-36093 2021-09-06 13h15 +00:00 It's possible to create an email which can be stuck while being processed by PostMaster filters, causing DoS. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.
5.3
Medium
CVE-2021-36092 2021-07-26 04h25 +00:00 It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition:6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.
6.5
Medium
CVE-2021-36091 2021-07-26 04h25 +00:00 Agents are able to list appointments in the calendars without required permissions. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.
4.3
Medium
CVE-2021-21443 2021-07-26 04h25 +00:00 Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.
4.3
Medium
CVE-2021-21441 2021-06-16 09h50 +00:00 There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.
7.5
High
CVE-2021-21439 2021-06-14 07h55 +00:00 DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions.
6.5
Medium
CVE-2021-21435 2021-02-08 10h55 +00:00 Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.
6.5
Medium
CVE-2020-1778 2020-11-23 15h32 +00:00 When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.
4.3
Medium
CVE-2020-1776 2020-07-20 21h04 +00:00 When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.
4.3
Medium
CVE-2020-1774 2020-04-28 13h54 +00:00 When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions.
4.9
Medium
CVE-2020-1773 2020-03-27 12h47 +00:00 An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other users session IDs, password reset tokens and automatically generated passwords. This issue affects ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS; 7.0.15 and prior versions.
8.1
High
CVE-2020-1772 2020-03-27 12h47 +00:00 It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
7.5
High
CVE-2020-1771 2020-03-27 12h47 +00:00 Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
5.4
Medium
CVE-2020-1770 2020-03-27 12h47 +00:00 Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
4.3
Medium
CVE-2020-1769 2020-03-27 12h47 +00:00 In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
4.3
Medium
CVE-2011-2385 2011-07-19 18h00 +00:00 The iPhoneHandle package 0.9.x before 0.9.7 and 1.0.x before 1.0.3 in Open Ticket Request System (OTRS) does not properly restrict use of the iPhoneHandle interface, which allows remote authenticated users to gain privileges, and consequently read or modify OTRS core objects, via unspecified vectors.
6.5