CVE ID | Published | Description | Score | Severity |
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Specially crafted string in OTRS system configuration can allow the execution of any system command. | 8.8 |
High |
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When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions. | 4.3 |
Medium |
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Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17, and 3.1.x before 3.1.11 allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with whitespace before a javascript: URL in the SRC attribute of an element, as demonstrated by an IFRAME element. | 4.3 |
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Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags. | 2.6 |
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The iPhoneHandle package 0.9.x before 0.9.7 and 1.0.x before 1.0.3 in Open Ticket Request System (OTRS) does not properly restrict use of the iPhoneHandle interface, which allows remote authenticated users to gain privileges, and consequently read or modify OTRS core objects, via unspecified vectors. | 6.5 |
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installer.pl in Open Ticket Request System (OTRS) before 3.0.3 has an Inbound Mail Password field that uses the text type, instead of the password type, for its INPUT element, which makes it easier for physically proximate attackers to obtain the password by reading the workstation screen. | 1.9 |
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The (1) AgentInterface and (2) CustomerInterface components in Open Ticket Request System (OTRS) before 3.0.6 place cleartext credentials into the session data in the database, which makes it easier for context-dependent attackers to obtain sensitive information by reading the _UserLogin and _UserPW fields. | 5 |