CVE-2020-2004
CVE Descriptions
GlobalProtect App: Passwords may be logged in clear text while collecting troubleshooting logs
Under certain circumstances a user's password may be logged in cleartext in the PanGPS.log diagnostic file when logs are collected for troubleshooting on GlobalProtect app (also known as GlobalProtect Agent) for MacOS and Windows. For this issue to occur all of these conditions must be true: (1) 'Save User Credential' option should be set to 'Yes' in the GlobalProtect Portal's Agent configuration, (2) the GlobalProtect user manually selects a gateway, (3) and the logging level is set to 'Dump' while collecting troubleshooting logs. This issue does not affect GlobalProtect app on other platforms (for example iOS/Android/Linux). This issue affects GlobalProtect app 5.0 versions earlier than 5.0.9, GlobalProtect app 5.1 versions earlier than 5.1.2 on Windows or MacOS. Since becoming aware of the issue, Palo Alto Networks has safely deleted all the known GlobalProtectLogs zip files sent by customers with the credentials. We now filter and remove these credentials from all files sent to Customer Support. The GlobalProtectLogs zip files uploaded to Palo Alto Networks systems were only accessible by authorized personnel with valid Palo Alto Networks credentials. We do not have any evidence of malicious access or use of these credentials.CVE Solutions
CVE Informations
Related Weaknesses
| Weakness Name | Source | |
|---|---|---|
| DEPRECATED: Information Exposure Through Debug Log Files This entry has been deprecated because its abstraction was too low-level. See CWE-532. |
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| Insertion of Sensitive Information into Log File The product writes sensitive information to a log file. |
Metrics
| Metrics | Score | Severity | CVSS Vector | Source |
|---|---|---|---|---|
| V3.1 | 6.8 | MEDIUM |
CVSS:3.1/AV:L/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:L
More informations
Base: Exploitabilty MetricsThe Exploitability metrics reflect the characteristics of the thing that is vulnerable, which we refer to formally as the vulnerable component. Attack Vector This metric reflects the context by which vulnerability exploitation is possible. Local The vulnerable component is not bound to the network stack and the attacker’s path is via read/write/execute capabilities. Attack Complexity This metric describes the conditions beyond the attacker’s control that must exist in order to exploit the vulnerability. Low Specialized access conditions or extenuating circumstances do not exist. An attacker can expect repeatable success when attacking the vulnerable component. Privileges Required This metric describes the level of privileges an attacker must possess before successfully exploiting the vulnerability. Low The attacker requires privileges that provide basic user capabilities that could normally affect only settings and files owned by a user. Alternatively, an attacker with Low privileges has the ability to access only non-sensitive resources. User Interaction This metric captures the requirement for a human user, other than the attacker, to participate in the successful compromise of the vulnerable component. Required Successful exploitation of this vulnerability requires a user to take some action before the vulnerability can be exploited. For example, a successful exploit may only be possible during the installation of an application by a system administrator. Base: Scope MetricsThe Scope metric captures whether a vulnerability in one vulnerable component impacts resources in components beyond its security scope. Scope Formally, a security authority is a mechanism (e.g., an application, an operating system, firmware, a sandbox environment) that defines and enforces access control in terms of how certain subjects/actors (e.g., human users, processes) can access certain restricted objects/resources (e.g., files, CPU, memory) in a controlled manner. All the subjects and objects under the jurisdiction of a single security authority are considered to be under one security scope. If a vulnerability in a vulnerable component can affect a component which is in a different security scope than the vulnerable component, a Scope change occurs. Intuitively, whenever the impact of a vulnerability breaches a security/trust boundary and impacts components outside the security scope in which vulnerable component resides, a Scope change occurs. Unchanged An exploited vulnerability can only affect resources managed by the same security authority. In this case, the vulnerable component and the impacted component are either the same, or both are managed by the same security authority. Base: Impact MetricsThe Impact metrics capture the effects of a successfully exploited vulnerability on the component that suffers the worst outcome that is most directly and predictably associated with the attack. Analysts should constrain impacts to a reasonable, final outcome which they are confident an attacker is able to achieve. Confidentiality Impact This metric measures the impact to the confidentiality of the information resources managed by a software component due to a successfully exploited vulnerability. High There is a total loss of confidentiality, resulting in all resources within the impacted component being divulged to the attacker. Alternatively, access to only some restricted information is obtained, but the disclosed information presents a direct, serious impact. For example, an attacker steals the administrator's password, or private encryption keys of a web server. Integrity Impact This metric measures the impact to integrity of a successfully exploited vulnerability. Integrity refers to the trustworthiness and veracity of information. High There is a total loss of integrity, or a complete loss of protection. For example, the attacker is able to modify any/all files protected by the impacted component. Alternatively, only some files can be modified, but malicious modification would present a direct, serious consequence to the impacted component. Availability Impact This metric measures the impact to the availability of the impacted component resulting from a successfully exploited vulnerability. Low Performance is reduced or there are interruptions in resource availability. Even if repeated exploitation of the vulnerability is possible, the attacker does not have the ability to completely deny service to legitimate users. The resources in the impacted component are either partially available all of the time, or fully available only some of the time, but overall there is no direct, serious consequence to the impacted component. Temporal MetricsThe Temporal metrics measure the current state of exploit techniques or code availability, the existence of any patches or workarounds, or the confidence in the description of a vulnerability. Environmental MetricsThese metrics enable the analyst to customize the CVSS score depending on the importance of the affected IT asset to a user’s organization, measured in terms of Confidentiality, Integrity, and Availability. |
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| V3.1 | 5.5 | MEDIUM |
CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
More informations
Base: Exploitabilty MetricsThe Exploitability metrics reflect the characteristics of the thing that is vulnerable, which we refer to formally as the vulnerable component. Attack Vector This metric reflects the context by which vulnerability exploitation is possible. Local The vulnerable component is not bound to the network stack and the attacker’s path is via read/write/execute capabilities. Attack Complexity This metric describes the conditions beyond the attacker’s control that must exist in order to exploit the vulnerability. Low Specialized access conditions or extenuating circumstances do not exist. An attacker can expect repeatable success when attacking the vulnerable component. Privileges Required This metric describes the level of privileges an attacker must possess before successfully exploiting the vulnerability. Low The attacker requires privileges that provide basic user capabilities that could normally affect only settings and files owned by a user. Alternatively, an attacker with Low privileges has the ability to access only non-sensitive resources. User Interaction This metric captures the requirement for a human user, other than the attacker, to participate in the successful compromise of the vulnerable component. None The vulnerable system can be exploited without interaction from any user. Base: Scope MetricsThe Scope metric captures whether a vulnerability in one vulnerable component impacts resources in components beyond its security scope. Scope Formally, a security authority is a mechanism (e.g., an application, an operating system, firmware, a sandbox environment) that defines and enforces access control in terms of how certain subjects/actors (e.g., human users, processes) can access certain restricted objects/resources (e.g., files, CPU, memory) in a controlled manner. All the subjects and objects under the jurisdiction of a single security authority are considered to be under one security scope. If a vulnerability in a vulnerable component can affect a component which is in a different security scope than the vulnerable component, a Scope change occurs. Intuitively, whenever the impact of a vulnerability breaches a security/trust boundary and impacts components outside the security scope in which vulnerable component resides, a Scope change occurs. Unchanged An exploited vulnerability can only affect resources managed by the same security authority. In this case, the vulnerable component and the impacted component are either the same, or both are managed by the same security authority. Base: Impact MetricsThe Impact metrics capture the effects of a successfully exploited vulnerability on the component that suffers the worst outcome that is most directly and predictably associated with the attack. Analysts should constrain impacts to a reasonable, final outcome which they are confident an attacker is able to achieve. Confidentiality Impact This metric measures the impact to the confidentiality of the information resources managed by a software component due to a successfully exploited vulnerability. High There is a total loss of confidentiality, resulting in all resources within the impacted component being divulged to the attacker. Alternatively, access to only some restricted information is obtained, but the disclosed information presents a direct, serious impact. For example, an attacker steals the administrator's password, or private encryption keys of a web server. Integrity Impact This metric measures the impact to integrity of a successfully exploited vulnerability. Integrity refers to the trustworthiness and veracity of information. None There is no loss of integrity within the impacted component. Availability Impact This metric measures the impact to the availability of the impacted component resulting from a successfully exploited vulnerability. None There is no impact to availability within the impacted component. Temporal MetricsThe Temporal metrics measure the current state of exploit techniques or code availability, the existence of any patches or workarounds, or the confidence in the description of a vulnerability. Environmental MetricsThese metrics enable the analyst to customize the CVSS score depending on the importance of the affected IT asset to a user’s organization, measured in terms of Confidentiality, Integrity, and Availability. |
[email protected] |
| V2 | 1.7 | AV:L/AC:L/Au:S/C:P/I:N/A:N | [email protected] |
EPSS
EPSS Score
EPSS Percentile
Products Mentioned
Configuraton 0
Paloaltonetworks>>Globalprotect >> Version From (including) 5.0.0 To (excluding) 5.0.9
- Paloaltonetworks>>Globalprotect >> Version 5.0.0 (Open CPE detail)
- Paloaltonetworks>>Globalprotect >> Version 5.0.4 (Open CPE detail)
- Paloaltonetworks>>Globalprotect >> Version 5.0.5 (Open CPE detail)
- Paloaltonetworks>>Globalprotect >> Version 5.0.6 (Open CPE detail)
Paloaltonetworks>>Globalprotect >> Version From (including) 5.0.0 To (excluding) 5.0.9
- Paloaltonetworks>>Globalprotect >> Version 5.0.0 (Open CPE detail)
- Paloaltonetworks>>Globalprotect >> Version 5.0.3 (Open CPE detail)
- Paloaltonetworks>>Globalprotect >> Version 5.0.5 (Open CPE detail)
Paloaltonetworks>>Globalprotect >> Version From (including) 5.1.0 To (excluding) 5.1.2
- Paloaltonetworks>>Globalprotect >> Version 5.1.0 (Open CPE detail)
Paloaltonetworks>>Globalprotect >> Version From (including) 5.1.0 To (excluding) 5.1.2
- Paloaltonetworks>>Globalprotect >> Version 5.1.0 (Open CPE detail)
